Portfolio
HIA
Backend Development & Mobile App Testing
Project
Backend Development & Mobile App Testing
Technologies
Project Description
HIA (Human Interaction AI) is a next-generation platform that enables brands and creators to build two-way, conversational videos powered by their proprietary Author-Controlled AI™ technology. These interactive videos let viewers explore content, ask questions, and receive dynamic responses—transforming traditional video into engaging, intelligent dialogue.Their flagship product, the HIA App, leverages Artificial Intelligence to bridge the gap between static media and personalized conversation.
Within this journey
What problems did the client face?
HIA needed reliable support to strengthen the backend infrastructure and ensure the quality and performance of their cutting-edge mobile app. Their goals included:
- Enhancing platform stability for AI-powered video interactions
- Conducting thorough functional and usability testing on mobile devices
- Ensuring seamless performance of voice, video, and AI response features
- Supporting the product team in refining user experience across edge cases
What was our approach?
We provided hands-on support across two key areas:
.NET Backend Support: Collaborated with the internal development team to enhance performance and API reliability in a cloud-hosted architecture
Mobile App Testing: Performed structured testing cycles (manual and exploratory) across Android and iOS environments to ensure high-quality releases of the AI-powered mobile appeatures
We closely monitored integrations involving AI response time, voice capture, user flow completion, and bug tracking—reporting directly to the product and QA leads.
The outcome
- Stable AI Interaction: Reduced latency and improved backend performance for smoother two-way video experiences
- Improved App Quality: Identified and resolved bugs across devices, ensuring reliable interaction and clear audio/video sync
- Scalable Backend Foundation: Strengthened infrastructure for continued expansion and content creator adoption
Conclusion
HIA is revolutionizing how video content is created and consumed through intelligent, AI-powered conversations. By supporting backend improvements and mobile testing, we helped ensure the platform delivers a high-performance, scalable experience that lives up to its bold vision: “Video that talks back.”
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